Privacy Policy

Last updated: 09.07.2026

This Privacy Policy describes how the Karpatia mobile application processes user data.

The Karpatia application is designed for guests of Sanatorium Karpatia Medical & SPA Center and provides access to guest services, personal stay information, active bookings, treatment schedules, news and offers.

1. Data We Collect

The application may collect and process the following information:

• phone number used for authorization;
• first name and last name;
• email address, if provided by the user;
• date of birth, if required for guest identification;
• information related to the guest’s stay, booking or treatment plan;
• scheduled procedures and visit information;
• technical data required for application operation, such as device type, app version and crash logs.

The application may also process data received from internal systems of Sanatorium Karpatia, including information about the guest’s active stay or treatment schedule.

2. How We Use Data

We use the collected data to:

• identify and authorize the user in the application;
• display personal information related to the guest’s stay;
• show active treatment schedules and service information;